Microsoft Powerpoint Cannot Be Opened Because Of A Problem Mac

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Summary: The blog describes the manual and professional methods to fix PowerPoint issues and turn the presentation to a readable format. It describes complete recovery procedures and summarises the limitations associated with each resolution process.

  • If you've arrived at this article because you got an error message that PowerPoint can't read a file or that the presentation cannot be opened, it's likely that Office has blocked the file for security reasons. You can unblock the file so it can be opened: Open Windows File Explorer (Open Start in Windows and type File Explorer.).
  • 2018-6-14  Question: Q: 'Microsoft Excel cannot be opened because of a problem' after recent update of MacOS High Sierra to 10.13.5 It appears my MacBook Pro had a software update on 6/12/18. It says it is currently running MacOS High Sierra version 10.13.5.
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  • 2018-4-16  If the problem still occurs, quit Excel, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the Com.microsoft.Excel.plist file to the trash. Quit all Microsoft Office for Mac programs.

2013-9-8  powerpoint cannot be opened because of a problem So I have all of the Microsoft Office products and they were working great. However, one random day my PowerPoint stopped working. The presentation cannot be opened. Your antivirus program may prevent you from opening the presentation. To fix this problem, make sure your antivirus program is current and working correctly. If the problem persists and the presentation is from someone that you trust, turn off your antivirus program, and then try to open the presentation again.

Picture this! You are all set for a PowerPoint presentation when it suddenly fails. You created it with a lot of effort and invested considerable time. You run into a state of despair as time is the real constraint, and you cannot prepare a new PowerPoint presentation. You left with no other choice other than searching for PowerPoint file repair resolution methods.

Because


If this is what you are going through, then this blog would help you find some efficient ways to recover your PowerPoint slides.

Method #1: Move the Presentation to another Location

  1. Navigate to the folder containing the presentation file in the Windows Explorer
  2. Copy the presentation to another storage media
  3. If the presentation is stored on the hard drive, move it to the USB and if the presentation is stored on USB drive, move it to the hard drive
  4. Create a new folder on the drive and attempt to move the presentation into it
  5. Open the copied file to a new location. Attempt to run the file from the location where it is recently saved
  6. Next, check the original location for errors. If you run the file from a new location, it implies that the original location has turned corrupt

For Windows: Open the Computer, click on My PC from the left pane and right-click the disk that is creating issues. Select Properties, Tools tab, and click on Check Now button available under Error Checking section. Make sure to check both the options and then click on Start to repair PowerPoint file.

For Mac: Go to the Utilities folder and open Disk Utility. Attempt to open the disk that is creating a problem from the left pane and click on First-Aid. Wait till the scan completes.

Method #2: Insert Slides to a New PowerPoint Presentation

  1. Open the PowerPoint that is creating issues and try to import the slides to a new PowerPoint file.
  2. When the app prompts to open the type of file you want to upload or create, select the Blank Presentation option
  3. Click on the New Slide button available under the Home tab by clicking on the downward arrow sign
  4. Click on the Reuse Slides option located at the bottom of the menu and a sidebar will appear on the right pane
  5. Click on the Browse button, then select Browse Files and the file browser window will appear
  6. Select the corrupt PowerPoint file by navigating to the location where the file is saved. Highlight and then click on Open button
  7. Next, right click on any slide in the preview and then select Reuse All option
  8. Check the imported slides by running the presentation and accessing all the slides one-by-one

Important!

If all the slides are added to the blank presentation, but still you fail to gain access, this will require fixing the presentation. Importing the corrupt presentation as Theme template may help to resolve the issue. To open the damaged file as Theme template, follow the steps below:

  1. Click on the File menu or the Office button. Click on Save As to save the file using a new name
  2. Save the file with a different name as that of the original or backup file
  3. Click on the Design tab, click More under Themes section and then click on the Browse for Themes link
  4. Select the damaged presentation file and then click on OK. Slide master from the damaged presentation will load and restore the theme
  5. If it stops in between, switch back to the backup copy and then of the recovered presentation

Once the slides are imported successfully, save the newly imported presentation and make sure no errors messages appear while you attempt to save and access it. It is recommended to save the new presentation with a different name and different location on the storage media.

Method #3: Open PowerPoint in the Safe Mode

Try opening the PowerPoint in the Safe Mode. It may not open the file with all the formatting, but opens it in the working mode. You can thereafter edit and format the slides as per requirements. Follow the steps below to repair the corrupt PowerPoint:

  1. Click on the Start menu and type powerpoint /safe in the search box and press Enter
  2. The PowerPoint will launch with new blank presentation
  3. Ensure that ‘Safe Mode’ appears with the name of the file
  4. Click on File menu and then select Open. Navigate the file and check if it opens in the Safe Mode

If the PowerPoint presentation fails to open in Safe Mode, you may be required to reinstall the application from a reliable resource.

Method #4: Open Presentation in PowerPoint Viewer

PowerPoint Viewer is a free program offered by Microsoft to access PowerPoint files. The program may enable you to open the corrupt PowerPoint presentation on your Windows.

  1. Double-click the PowerPoint viewer file to start the installer
  2. Select the default installation settings and follow the prompts
  3. Start PowerPoint Viewer from Start menu after installing it
  4. Next, navigate through the corrupt PowerPoint presentation and open it in the Viewer

Method #5: Repair PowerPoint File using Stellar Repair for PowerPoint Software

After trying all the above-mentioned methods, if you are still unable to access the presentation, you can to try repair PowerPoint 2010, 2013, 2016 through the professional PowerPoint Repair tool. The software is developed to fix all major and minor corruption issues with the PowerPoint files.

The software operates on all the versions of the PowerPoint application including .ppt, .pptx and .pptm files. Multiple PowerPoint files can be repaired using the software. RAW Recovery module is offered for severely corrupt PPT files. The software is integrated with smart search algorithms that allow finding the PPT, PPTX and PPTM files from the existing items.

Follow the steps below to repair corrupt PowerPoint files:

  1. Run Stellar Repair for PowerPoint software
  2. Click on Select File to upload the corrupt or damaged PPT
  1. Once the file is uploaded, click on the Scan button
  1. A scanning process will start
  1. After completion of scanning process, you can see the preview of your corrupt file
  1. Next, select the storage location to save the recovered file

Note: You can select to store the file at a Default location or Other location

Microsoft Powerpoint Cannot Be Opened Because Of A Problem Mac Pro

  1. Provide the destination path to store the recovered file
  2. Click on OK to accomplish the PPT recovery process

Read: How to repair severely corrupted PowerPoint file?

The Way Forward

The methods mentioned above may help bring the PowerPoint file to the readable mode. However, the integrity of data may be compromised. Therefore, a professional and reliable PPT recovery solution can be employed to repair the corrupt PowerPoint slides from the state of corruption since the tool help maintain the integrity and original structure of the incorporated content.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you start Microsoft PowerPoint for Mac, or when you try to open a new presentation, you experience one of the following conditions:

  • The program closes unexpectedly.

  • Error message:

Resolution

To resolve this problem, follow these steps.

Microsoft PowerPoint 2008 or later

Step 1: Remove Powerpoint Preferences

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open Preferences.

  5. Drag com.microsoft.powerpoint.plist to the desktop.If you cannot locate the file, PowerPoint is using the default preferences. Go to step 7.

  6. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash.

  7. Quit all Microsoft Office for Mac programs.

  8. On the Go menu, click Home.

  9. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  10. Open Preferences.

  11. Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop.If you cannot locate the file, PowerPoint is using the default preferences. Go to step 13.

  12. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash.

  13. Quit all Microsoft Office for Mac programs.

  14. On the Go menu, click Home.

  15. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key whil you click the Go menu.

  16. Open Preferences.

  17. Open Microsoft, and then Office 2008 (or Office 2011).

  18. Drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. Go to 'Step 2: Try PowerPoint in Safe Mode Boot.'

  19. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to 'Step 2: Try PowerPoint in Safe Mode Boot.' If the problem is resolved, drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the Trash.

Microsoft Powerpoint Cannot Be Opened Because Of A Problem Mac Lyrics

Step 2: Try Powerpoint in Safe Mode Boot

Restart your computer in the Safe Mode. For more information about how to restart your computer in the Safe Mode, click the following article number to view the article in the Microsoft Knowledge Base

It is the first team member to bind to the team after you create it or after the host computer is restarted. Because the primary team member might change in a non-deterministic manner at each boot, NIC disable/enable action, or other reconfiguration activities, the primary team member might change, and the MAC address of the team might vary.In most situations this doesn't cause problems, but there are a few cases where issues might arise.If the primary team member is removed from the team and then placed into operation there may be a MAC address conflict. The primary NIC Team member is a network adapter selected by the operating system from the initial set of team members. Change mac address of microsoft network bridge The process of disabling and then enabling the team interface causes the interface to select a new MAC address from the remaining team members, thereby eliminating the MAC address conflict.You can set the MAC address of the NIC team to a specific MAC address by setting it in the primary team interface, just as you can do when configuring the MAC address of any physical NIC. To resolve this conflict, disable and then enable the team interface.

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

Once in safe mode, test Powerpoint. If the issue continues to occur, proceed to next step.

Step 3: Remove and then reinstall Office

For information how to remove and then reinstall Office, see the following article:

If the issue continues to occur in Safe mode, proceed to Step 3.

Step 4: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Microsoft PowerPoint 2004

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library, and then open Preferences.

  4. Drag com.microsoft.powerpoint.plist to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. Go to step 6.

  5. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash.

  6. Quit all Microsoft Office for Mac programs.

  7. On the Go menu, click Home.

  8. Open Library, and then open Preferences.

  9. Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. Go to step 11.

  10. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash.

  11. Quit all Microsoft Office for Mac programs.

  12. On the Go menu, click Home.

  13. Open Library, and then open Preferences.

  14. Open Microsoft, and then drag PowerPoint Toolbars (11) to the desktop.

    If you cannot locate the file, PowerPoint is using the default preferences. The problem is not related to the preference files.

  15. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and then restore the file to its original location. The problem is not related to the preference files. If the problem is resolved, drag PowerPoint Toolbars (11) to the Trash.

Microsoft Powerpoint Cannot Be Opened Because Of A Problem Mac

Microsoft Powerpoint Cannot Be Opened Because Of A Problem Machines

Third-party disclaimer information

Microsoft Powerpoint Cannot Be Opened Because Of A Problem Mac Full

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Microsoft Powerpoint Cannot Be Opened Because Of A Problem Mac Free

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.