Microsoft Office For Mac Not Working Properly
The Outlook for MAC search 'No Results' problem, can appear after updating MAC OS or Office for MAC from one release to another or can appear suddenly without an obvious reason. In such cases the Outlook Search function in Outlook 2011 for MAC or in Outlook 2016 for MAC does not work and returns 'No Results' when you try to find something in Outlook mail program that you know it exists. Despite the Outlook search problem, SPOTLIGHT is working correctly and displays results.
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Feb 25, 2020 Summary. When Microsoft Office Word suddenly stops working or fails to open a document on Windows 10/8/7, don't worry. You can follow fixes on this page to resolve Microsoft Word has stopped working issue and use EaseUS file recovery software to. Mar 19, 2020 Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Jan 22, 2017 Microsoft office stopped working on my mac. I can't open excel, powerpoint, or word. Technician's Assistant: How much experience do you have with this particular machine? I have a mac book air - I've had a mac of some sort for 20 years. Quit all Microsoft Office for Mac applications. On the Go menu, click Home. Open Library. Note The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu. Open Preferences. Drag com.microsoft.Excel.plist to the desktop. If you cannot locate the file, Excel is using the default.
This tutorial contains instructions to resolve the Outlook for MAC Search problems (Search returns 'No Results'), in Outlook for Mac 2016 or Outlook for Mac 2011.
How to fix: Outlook MAC Search Returns 'No Results' in Outlook 2011 or 2016 for MAC *
* Suggestion for Outlook 2016 users: We've identified that the most common root for this problem is the need to re-index Outlook's Search Database, so we recommend to try method-6 first to see if it solves the problem.
Method 1. Verify that the Outlook Profile/Identity is stored at the default location.
First of all, make sure that the Outlook 2016 for Mac Profile or the Outlook for Mac 2011 Identity data is stored under the correct default location and has no special characters on its name. If the Profile or Identity name contains a special character, then follow the steps in this Microsoft Article to change the name:
- Outlook 2016 for Mac default Profile Location:
- ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile
- Outlook for Mac 2011 default Identity location:
- /Users/username/Documents/Microsoft User Data/Office 2011 Identities/Main Identity
Method 2. Install all Microsoft Updates.
1. Open any Office application such as Word, Excel, or Outlook.
2. On the top menu, go to Help > Check for Updates. *
* Important: If you don't see the 'Check for Updates' option on the Help menu, then download and run the latest version of the Microsoft Auto-Update tool from https://support.microsoft.com/en-us/kb/3133674. (After running the tool, the 'Check for Updates' option will be available).
Method 3. Run the Outlook 2016 Search Troubleshooter.
The next method to fix the 'No Results' search issue in Outlook 2016 for MAC, is to run the Microsoft Outlook Search Troubleshooter.
1. Close Outlook 2016 for MAC.
2. Run the Outlook 2016 Search Repair Troubleshooter (source-2) tool from MS:
Method 4. Move Messages to another Outlook folder.
1. Open Outlook.
2. Create a new folder inside Outlook (e.g. Inbox-New)
3. Select and move all messages to the new created folder.
4. When the moving is done, move back your messages to the original folder. (This process will force Outlook to re-index the emails and they start to appear in the results).
5. Once you done delete the temporary folder.

Method 5. Re-Index Hard Drive in Spotlight.
1. Open the System Preferences and click on Spotlight.
2. Make sure that Mail Messages is checked under the Search Results tab
3. Then click the Privacy tab.
4. Make Sure that the Outlook Profile (or Identity) folder or one of its parent folders is not added to the Privacy tab. (If so, then remove them, skip the rest steps and try to find something using the Outlook search).
5. Then Drag and drop the hard drive icon from the desktop into Spotlight. (This will remove the current index)
6. Finally highlight the hard drive you just added and click the minus button to remove it. (This will force Spotlight to create a new index)
7. Wait until Spotlight indexing your drive.
8. After indexing restart your computer.
9. Try to use the Outlook search.
10. If the problem persists:
a. Delete (or move to desktop and delete them later) the following files from the User's Library/Preferences folder:
- com.microsoft.Outlook.SyncServicesPreferences.plist
- com.microsoft.SyncservicesAgent.plist
b. Then delete (or move to desktop) from the User's Library/Preferences/Microsoft/Office 2011 folder, the file OfficeSync Prefs
c. Restart your MAC.
d. Try to perform a search in Outlook.
Method 6. Re-index the Outlook for MAC Search Database.
Outlook for Mac uses OS X Spotlight to search your mailbox. If the Spotlight Index is corrupted then the Outlook search may display 'No results'. At this case you have to re-indexing the Outlook 2016 for Mac search database. To do that:
- Outlook 2016 for MAC:
– To re-index the Search database in Outlook for Mac 2016
1. Restart Mac.
2. Go to Finder > Applications > Utilities > Terminal.
3. Type 'mdimport -L'.
- IMPORTANT: If you see more than one instance of 'Microsoft Outlook Spotlight Importer.mdimporter' delete the Outlook application that you are NOT using, empty it from the Trash, again restart your Mac, and go back to Step 1.
4. Without closing the 'terminal' window, open Outlook and try the search function. If you receive results when searching then the problem is resolved. If the Outlook search displays again 'No results' then continue below:
5. In Terminal, re-index your Outlook database using the following command and substituting your own user name for <user_name>:
mdimport -g '/Applications/Microsoft Outlook.app/Contents/Library/Spotlight/Microsoft Outlook Spotlight Importer.mdimporter' -d1 /Users/<user_name>/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile
- Note in the command above, the path after '-g' is the default path where your Outlook is installed. The path after '-d1' is the default path to your profile. You'll have to substitute your actual paths if you have renamed your profile or installed Outlook in a different location.
6. Re-indexing will take some time to complete. Once the process is complete, quit and re-launch Outlook. *
* TIP: Here is an alternative method to re-build the Outlook 2016 Database in MAC:
1. Go to the following location:
- ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data
2. Move the Outlook.sqllite file to your desktop. (This will force Outlook to detect an issue and to do an auto rebuild).
3. When the Rebuild is completed, open Outlook and perform a search.
4. If the search is working then delete the 'Outlook.sqllite' file from your desktop.
- Outlook for Mac 2011:
– To re-index the Search database in Outlook for Mac 2011
1. Hold down the Option key, and then click the Outlook for Mac 2011 icon. (or go to Applications > Microsoft Office 2011 > Office > Microsoft Database Utility).
2. Highlight your Identity Click Rebuild.
Method 7. FIX Spotlight Permissions & Rebuild Spotlight Index using Terminal.
The final method to resolve the 'No Results' issue when performing a search in Outlook 2011 or 2016 for Mac, is to fix the Spotlight permissions in Outlook 2011 database and then to rebuild the Spotlight database, by following the steps below:
- Outlook for Mac 2016
1. Open Terminal from Applications > Utilities.
2. Give the following commands in order (Press Enter after typing each command)
- sudo mdutil -i off /
- sudo rm -rf /.Spotlight*
- sudo rm -rf /.metadata_never_index
3. Reboot your computer.
4. After restart, open Terminal again and type these commands in order:
- sudo mdutil -i on /
- sudo mdutil -E
3. Now wait until Spotlight reindex your entire drive. You can monitor the process if you click at Spotlight Search icon at the upper-right corner. When the indexing is completed (100%) then proceed and try the Outlook search.
Microsoft Office For Mac Not Working Properly Working
- Outlook for Mac 2011.
1. Open Terminal from Applications > Utilities.
2. Give the following commands in order (Press Enter after typing each command)
- sudo chown root:wheel '/Applications/Microsoft Office 2011'
- sudo chmod 755 '/Applications/Microsoft Office 2011'
- sudo mdutil -a -i off
- sudo rm -rf /.Spotlight-V100
- sudo mdutil -a -i on
3. Now wait until Spotlight reindex your entire drive. You can monitor the process if you click at Spotlight Search icon at the upper-right corner. When the indexing is completed (100%) then proceed and try the Outlook search.
Method 8. Completely Remove and Reinstall Office for MAC.
1. Backup Outlook Data (copy Outlook Identity or Profile to another location. e.g. your Desktop).
2. Completely uninstall Office 2011 MAC or Uninstall Office 2016 for MAC.
3. Re-install Office for MAC.
4. Open Outlook for MAC and use the Import command to import the Outlook data from the backup location.
5. Follow the steps is method-6 above to reindex the Outlook search database.
6. Try the Outlook search function.
Did it work for you?
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I’m not able to open any document on my computer. When I click on Excel, it says Microsoft Office Excel has stopped working. System will close down. Window will error.
Microsoft Word Is Not Working On Mac
A couple of solutions here:
http://office2013issues.blogspot.com/2013/02/fixed-office-2013-has-stopped-working.htmltry and see if it works
Uninstall Office.
Download and run the Windows Install Cleanup Tool being very careful to only check the MS Office apps.
Re-install Office and try again.Try opening Office in 'safe mode' before doing a reinstall or uninstall. Hold down the ctrl key and click on the excel icon. it should tell you that you're starting it in safe mode, click ok to that message. If it starts up ok, then it's an addon that's causing the problem. if it doesn't start up ok, and shuts down then you can go into event viewer and see if it recorded the error there. it could be a simple 'repair' that's needed as others suggested, or it may be something not office related. Event viewer can be launched by click the start 'orb' and in the search box type event and it should come up in the search results. Once open, click on the arrow next to 'Windows Logs'. Then go to Applications and check the last few entries for the office shutdown. Or click the arrow next to 'Applications and Services' and then go to 'Microsoft Office Alerts' and see if it recorded anything there. Once you get an event and get the basic description, and event id, post it here, or do a search online and you should be able to find a resolution. If there is nothing in event viewer then try a reinstall as the others have suggested.
you should try repairing. GO to control panel select Microsoft office-> right click-> select change.
after that a window will open with a repair option. select that. after repair check if it works
hope that helps.try repairing or reinstalling MS office .
For alternate options use openofficebetter go for open office from apache
refer the link to download http://goo.gl/G8nR8
and please trash the junk applications from microsoftTry going into 'Programs and Features' in Window's Control Panel. Select your version of Microsoft Office or Excel. Instead of 'Uninstall', choose 'Change' right next to it. Choose the 'Repair' radio button and then Next. See if that fixes the issue.
If it doesn't uninstall and reinstall Microsoft Excel or Office as a whole.
Reset User Options And Registry Settings In Word
http://support.microsoft.com/kb/822005#LetMeFixItMyselfAlways